PATIENT RESOURCES

NEW PATIENTS

First off, we are so glad you are considering us for your vision care needs! Your first step is scheduling an appointment by clicking the button below. If you would like to speed up the process, we recommend filling out our new patient form and insurance form before your first visit. See you soon!

SCHEDULE APPOINTMENT

TIME TO ORDER NEW CONTACTS?

We want to make your life as easy as possible both in and outside of our office. Click the button below to order your contacts and save yourself a trip!

ORDER CONTACTS

INSURANCE

On top of accepting most insurance plans, we want to make using insurance simple and easy for you. If you don’t see your insurance listed here, give us a call to find out if we participate!

CONTACT US
PLANS & CARRIERS

VSP
Aetna
Cigna
Assurant health
Eye Med
Blue Cross Blue Shield
Humana
CoFinity
Medicare
Champva
Connecticare
Blue Care Network

Heritage Vision Plans
AARP
Golden Rule
Superior Vision
Set Seg School Insurance Specialists
Tricare
Meridian – Michigan
McLaren Health Plan
Key Benefit Administrators
JP Farley
Health Alliance Plan

FREQUENTLY ASKED QUESTIONS

Is it necessary to have my eyes dilated with eye drops?

It is necessary to dilate your pupils to check the health of your eye. This allows a larger portion of the eye to be evaluated by providing a bigger window for the doctor to look in your eyes and make sure that everything is healthy. First-time patients, those with diabetes, and those with cataracts can expect their eyes to be dilated.

Do I need an appointment to visit your optical department?

You do not need an appointment to view our frame selection in our optical. Our opticians will be happy to show you the latest styles of frames and discuss lens options. If they are with a patient when you come in, you may have a small wait until they are available to give you the time and attention you deserve.

How often do I have to renew my glasses and contact lens prescriptions?

The Food and Drug Administration regulates how often a prescription must be renewed. Your glasses prescription is good for two years, while your contact prescription must be renewed every year.

How often should I get a comprehensive eye exam?

An eye exam is recommended for all ages every year. Some people may not have an eyeglass prescription or even a change in vision, but it is essential to monitor the health of the eye each year. Some medical insurances even include a yearly eye exam as part of their preventative health care plan.

What if you don't take my insurance?

Payment will be expected at the time of service. You will be given two receipts so you can provide one to your insurance company for any possible reimbursement.

Can parents sit in on an eye exam with their child?

Parents are always welcome to sit in on eye exams!

How long does an eye exam take?

Most exams will take approximately an hour, including time for frame selection if needed.

How long will I wait to see the doctor?

We do not double book our patients in our schedule, and we strive to get our patients in and out in a timely manner.

When is my co-pay due?

Co-pays for eye exams are due at the time of your exam, while co-pays for your glasses or materials are due on the day they are ordered.

If I'm invoiced, when is my payment due?

Statements are sent out monthly with the due date clearly printed on the bottom of the statement.

Can I use an outside prescription to purchase glasses at your optical department?

All outside prescriptions are welcome, and our opticians would love to help you with your frame selection.